Refund and Returns Policy

Refund and Returns Policy


In the unlikely event that Client is completely dissatisfied with the final results based solely on personal preference, the photographer will reshoot at a 25% discount from the original session fee. Client is then able to order prints from the second portrait session only.

In the very unlikely event that the finished product from a portrait session is unusable due to technical problems, (camera failure or exposure problems), Photographer will reshoot at no additional charge.


Client understands that by entering into this agreement, Photographer is foregoing other photographic jobs. In the event of a cancellation or postponement of the portrait session/agreement by Client, the deposits paid are non-refundable.

Deposits are transferable if a date change is necessary. Forty-eight hours notice of postponements or cancellations is appreciated.


The dog portrait sessions appointment/booking fee is non-refundable.

Additional non-returnable items:

  • Downloadable products
  • Gift Vouchers

For further details please see our Terms and Conditions

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