Refund and Returns Policy

Refund and Returns Policy

DOG PORTRAIT RESHOOTS:

In the unlikely event that Client is completely dissatisfied with the final results based solely on personal preference, the photographer will reshoot at a 25% discount from the original session fee. Client is then able to order prints from the second portrait session only.

In the very unlikely event that the finished product from a portrait session is unusable due to technical problems, (camera failure or exposure problems), Photographer will reshoot at no additional charge.

CANCELLATION/POSTPONEMENT:

Client understands that by entering into this agreement, Photographer is foregoing other photographic jobs. In the event of a cancellation or postponement of the portrait session/agreement by Client, the deposits paid are non-refundable.

Deposits are transferable if a date change is necessary. Forty-eight hours notice of postponements or cancellations is appreciated.

APPOINTMENT/BOOKING FEE

The dog portrait sessions appointment/booking fee is non-refundable.

Additional non-returnable items:

  • Downloadable products
  • Gift Vouchers

For further details please see our Terms and Conditions

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